Worked on modernizing issue intake workflows for the requestly/requestly repository by consolidating legacy Markdown issue templates into a unified YAML-based format. Leveraging skills in GitHub Actions, issue tracking, and template design, the developer migrated bug report and feature request templates to align with GitHub’s form-ready YAML structure. This transition eliminated duplication, improved clarity, and streamlined the submission process for contributors. By removing outdated Markdown files and centralizing templates, the work enhanced maintainability and set the stage for future automation and analytics. The changes focused on improving triage accuracy and reducing support overhead, using YAML and GitHub’s workflow tools.