Contributed to the team-plain/docs repository by developing comprehensive documentation for two key features: CSAT and User Notifications. Focused on Markdown-based documentation, the work detailed processes for collecting customer feedback, tier availability, and customization options for CSAT, as well as step-by-step guidance for configuring Slack and email notification preferences. Emphasized clarity and onboarding efficiency, resulting in improved self-service resources and reduced support inquiries. Maintained high documentation standards through commit hygiene and targeted spelling corrections. No major bugs were addressed during this period, with efforts centered on enhancing user guidance and accelerating feature adoption through well-structured, accessible technical documentation.