In December 2024, Alex Jessup enhanced the Kong/docs.konghq.com repository by clarifying documentation around Kubernetes Ingress and Gateway API usage. Alex focused on aligning technical guidance with customer needs, updating Markdown-based docs to clearly distinguish between Ingress and Gateway API, and recommending Gateway API as the preferred inbound routing mechanism while reiterating ongoing Ingress support. This targeted documentation update, delivered through a single commit, aimed to reduce customer confusion, lower support ticket volume, and streamline onboarding. Alex collaborated with technical and product management teams to ensure accuracy, leveraging skills in documentation and Markdown to deliver clear, versioned release notes for users.