MicrosoftDocs/dynamics-365-customer-engagement
Feb 2025 – Oct 2025
2 Months active
Languages Used
Markdown
Technical Skills
Documentation
andrewclear-ms
PROFILE
Andrewclear-ms
Anclear enhanced the MicrosoftDocs/dynamics-365-customer-engagement repository by delivering targeted documentation updates focused on multi-day scheduling features. Using Markdown and strong documentation skills, Anclear clarified the scheduling guidance for multi-day work orders, aligning user instructions with actual UI flows to reduce mis-scheduling and support tickets. The work included removing outdated 'preview' tags and specifying valid dates and related detail records for Resource Scheduling Optimization, ensuring the documentation accurately reflected current product behavior. These updates improved onboarding and reduced customer confusion, demonstrating a methodical approach to technical writing, version control, and cross-team collaboration within a repository-driven documentation workflow.
Overall Statistics
Feature vs Bugs
50%Features
Repository Contributions
2Total
Bugs
1
Commits
2
Features
1
Lines of code
19
Activity Months2
Your Network
4210 people
Work History
October 2025
1 Commits • 1 Features
Oct 1, 2025October 2025 — Focused on delivering high-value documentation improvements for the Resource Scheduling Optimization (RSO) feature in Microsoft Docs. Delivered a targeted update to the RSO documentation to remove the 'preview' tag and clarify the requirements for scheduling multi-day service requests, including valid dates and related detail records. This work, tracked under #15593, reduces customer confusion, improves onboarding, and lowers post-release support inquiries. Scope: MicrosoftDocs/dynamics-365-customer-engagement repository.
1 Commits • 1 Features
Oct 1, 2025October 2025 — Focused on delivering high-value documentation improvements for the Resource Scheduling Optimization (RSO) feature in Microsoft Docs. Delivered a targeted update to the RSO documentation to remove the 'preview' tag and clarify the requirements for scheduling multi-day service requests, including valid dates and related detail records. This work, tracked under #15593, reduces customer confusion, improves onboarding, and lowers post-release support inquiries. Scope: MicrosoftDocs/dynamics-365-customer-engagement repository.
October 2025
February 2025
1 Commits
Feb 1, 2025February 2025: Documentation fix in MicrosoftDocs/dynamics-365-customer-engagement updated the scheduling guidance for multi-day work orders, clarifying usage of the schedule board across daily/weekly/monthly views to select multi-day requirements. This reduces errors, improves onboarding, and strengthens doc quality.
February 2025
1 Commits
Feb 1, 2025February 2025: Documentation fix in MicrosoftDocs/dynamics-365-customer-engagement updated the scheduling guidance for multi-day work orders, clarifying usage of the schedule board across daily/weekly/monthly views to select multi-day requirements. This reduces errors, improves onboarding, and strengthens doc quality.
Activity
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Quality Metrics
Correctness100.0%
Maintainability100.0%
Architecture100.0%
Performance100.0%
AI Usage20.0%
Skills & Technologies
Programming Languages
Markdown
Technical Skills
Documentation
Repositories Contributed To
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