Babacar Ndiaye enhanced the Incident Management Service within the Selco-Foundation/E4H_Digital_Platform by introducing state management and support for an additional topic to process incident requests. Using Java and the Spring Framework, Babacar focused on backend development to improve the reliability and scalability of incident handling. The work involved updating the platform’s logic to enable more efficient triage and better queue management for incoming incidents, as well as adjusting the phc count to align with new processing requirements. Over the course of the month, Babacar delivered a single, well-scoped feature, demonstrating depth in backend service design and implementation.