
Worked on the knocklabs/docs repository to deliver comprehensive documentation features focused on data retention policies, API constraints, and message status behaviors. Used Markdown and TypeScript to clarify how data retention applies to various data types, specifying timelines by account plan and visually updating UI indicators for user guidance. Documented API limits for recipient custom properties, detailing the 256 kB size restriction and corresponding HTTP 422 response, which improved integration clarity. Updated documentation to align product behavior with observed outcomes, such as persistent in-app notifications and webhook triggers, ensuring traceability and governance. Emphasized technical writing and API documentation throughout the work.
July 2025: Documentation-focused month for knocklabs/docs. Delivered a feature-level docs update clarifying data retention and message status behavior to align product understanding with actual behavior.
July 2025: Documentation-focused month for knocklabs/docs. Delivered a feature-level docs update clarifying data retention and message status behavior to align product understanding with actual behavior.
May 2025: Focused on documenting API constraints for recipient custom properties to improve developer experience and reduce support friction. Delivered a clear size limit (256 kB) for recipient custom properties, with explicit guidance that exceeding this limit returns a 422 response, and added a cross-reference callout in the identifying recipients docs. No major bugs closed this month; primary impact is improved API clarity and stability for downstream integrations.
May 2025: Focused on documenting API constraints for recipient custom properties to improve developer experience and reduce support friction. Delivered a clear size limit (256 kB) for recipient custom properties, with explicit guidance that exceeding this limit returns a 422 response, and added a cross-reference callout in the identifying recipients docs. No major bugs closed this month; primary impact is improved API clarity and stability for downstream integrations.
Delivered Data Retention Policy Documentation and UI Guidance for knocklabs/docs, clarifying data retention scope, timelines by account plan, and effects on data types (API logs, message logs, audit logs). Updated API reference and UI indicators to visually explain retention rules for users, alongside cross-team alignment with product and platform to ensure consistent policy disclosures.
Delivered Data Retention Policy Documentation and UI Guidance for knocklabs/docs, clarifying data retention scope, timelines by account plan, and effects on data types (API logs, message logs, audit logs). Updated API reference and UI indicators to visually explain retention rules for users, alongside cross-team alignment with product and platform to ensure consistent policy disclosures.

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