Worked on improving documentation quality for the hotwax/oms-documentation repository over a two-month period, focusing on clarity and consistency. Addressed typographical errors and removed unnecessary headers to enhance readability, making the documentation more accessible for new users and reducing support overhead. Applied SQL and data analysis skills to ensure technical accuracy, while leveraging Markdown for precise formatting. Delivered a targeted bug fix to correct capitalization and formatting in the Netsuite sync report documentation, further standardizing reference materials. The work resulted in clearer, more professional documentation that streamlines onboarding and minimizes confusion, reflecting a detail-oriented approach to content writing and documentation.