Carlos Neto enhanced user guidance and governance readiness by delivering two targeted documentation improvements across the fluent-bit-docs and OpenCTI-Platform/docs repositories. He focused on clarifying feature limitations and providing actionable configuration examples, particularly around conditional processing, retention policies, and SAML configuration. Using Markdown and leveraging his technical writing skills, Carlos ensured that documentation updates reduced ambiguity and accelerated onboarding for platform users. His work included adding explicit notes on unsupported features and expanding operational guidance, which improved the clarity and consistency of documentation. This approach addressed user pain points and contributed to more efficient onboarding and operational workflows without code changes.