In March 2025, CJ Juntunen developed onboarding documentation for the RightFax internal tool within the 18F/handbook repository, supporting GSA users in adopting the new service. CJ focused on creating clear, Markdown-based guides that detailed sending and receiving faxes, managing inbound numbers, and handling outbound faxing via email. The documentation established a straightforward workflow for internal users, aiming to minimize setup time and reduce support requests. While the work centered on documentation rather than code or bug fixes, CJ’s contribution provided essential technical clarity, leveraging skills in technical writing and process documentation to streamline the integration of RightFax into internal operations.