microsoft/agent-framework
Oct 2025 – Oct 2025
1 Month active
Languages Used
Markdown
Technical Skills
DocumentationSupport Policy Management
cleaelmurr-microsoft
PROFILE
Cleaelmurr-microsoft
In October 2025, Clea Elmurr developed a support policy and channel guidance feature for the microsoft/agent-framework repository, focusing on clarifying support boundaries for AI services and the Copilot Studio SDK. Using Markdown for documentation and leveraging support policy management expertise, Clea defined explicit conditions under which Microsoft Support will address Azure AI services and SDK issues, while directing Copilot Studio SDK concerns to GitHub Issues for streamlined triage. This work addressed ambiguity in support processes, improved user routing, and aligned with internal SLAs. The feature emphasized policy design, commit-based traceability, and cross-functional collaboration, enhancing both developer experience and business value.
Overall Statistics
Feature vs Bugs
100%Features
Repository Contributions
1Total
Bugs
0
Commits
1
Features
1
Lines of code
4
Activity Months1
Your Network
4189 people
Work History
October 2025
1 Commits • 1 Features
Oct 1, 2025October 2025 highlights focused on governance, support policy, and issue routing in the microsoft/agent-framework repository. Delivered a feature that clarifies support boundaries for AI services and the Copilot Studio SDK, including explicit conditions under which Microsoft Support will handle Azure AI services and SDK issues, and directing Copilot Studio SDK problems to GitHub Issues. This work reduces support ambiguity, improves triage efficiency, and aligns with customer expectations and internal SLAs. No major bugs fixed this month; maintenance prioritized policy clarity and process improvements to enhance business value and developer experience. Technologies demonstrated include policy design, documentation, commit-based traceability, and cross-functional collaboration.
1 Commits • 1 Features
Oct 1, 2025October 2025 highlights focused on governance, support policy, and issue routing in the microsoft/agent-framework repository. Delivered a feature that clarifies support boundaries for AI services and the Copilot Studio SDK, including explicit conditions under which Microsoft Support will handle Azure AI services and SDK issues, and directing Copilot Studio SDK problems to GitHub Issues. This work reduces support ambiguity, improves triage efficiency, and aligns with customer expectations and internal SLAs. No major bugs fixed this month; maintenance prioritized policy clarity and process improvements to enhance business value and developer experience. Technologies demonstrated include policy design, documentation, commit-based traceability, and cross-functional collaboration.
October 2025
Activity
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Quality Metrics
Correctness80.0%
Maintainability80.0%
Architecture60.0%
Performance60.0%
AI Usage60.0%
Skills & Technologies
Programming Languages
Markdown
Technical Skills
DocumentationSupport Policy Management
Repositories Contributed To
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