During November 2025, Code Mascot updated the issue template in the Altinn/altinn-platform repository to clarify CRM ticket labels, ensuring tickets are routed to the correct team and improving triage efficiency. The work involved template management and issue tracking, with changes implemented in YAML to update label assignment logic. By introducing a more precise team name field, Code Mascot enhanced the clarity of CRM workflows and strengthened the alignment between CRM processes and platform engineering. The update was fully traceable through a dedicated commit, reflecting a methodical approach to release-ready changes and contributing to faster, more accurate issue resolution across teams.