During January 2026, Diego Wendel enhanced the Azure Support Ticketing System by upgrading its API to the 2025-06-01-preview version and introducing new classification interfaces for problems and services. Working within the Azure/azure-rest-api-specs repository, Diego focused on improving ticket triage and resolution speed by enabling more granular categorization of support issues. He utilized TypeSpec to convert the updated API version, which improved contract accuracy and tooling support for downstream clients. Diego’s work centered on API development and Azure Services, delivering a focused feature that addressed support workflow efficiency, though the scope was limited to a single feature without bug fixes.