Worked on the splunk/public-o11y-docs repository to enhance user-facing documentation, focusing on dashboards, KPI and performance chart guidance, and browser test setup instructions. Applied technical writing and documentation management skills to restructure content, improve navigation, and clarify troubleshooting steps, all using RST. Efforts included removing outdated pages, fixing link references, and centralizing guidance for performance metrics, which reduced friction for users seeking actionable information. Improved the readability and grammar of setup guides, ensuring documentation aligned with user workflows. The work emphasized clarity and maintainability, resulting in four new documentation features that streamlined access to critical operational and troubleshooting information.