In November 2024, Greg Schatz enhanced the Splunk public-o11y-docs repository by improving documentation structure, clarity, and troubleshooting guidance for users and operators. He focused on reorganizing and cleaning up documentation, centralizing guidance for KPI and performance charts, and refining the readability of browser test setup instructions. Using RST and leveraging skills in documentation management and technical writing, Greg removed outdated content, fixed navigation issues, and added actionable troubleshooting steps. His work addressed user pain points by aligning documentation with real-world workflows, resulting in more accessible and maintainable resources that support both new and experienced Splunk users.