
During September 2025, Thisaru Jayasinghe developed a comprehensive complaint management system for the MavithaShehar/pickn-go-backend repository, focusing on robust backend functionality. The system enables users to create, view, edit, and update the status of complaints, supporting image attachments and generating unique complaint IDs for each entry. Leveraging Node.js, Express.js, and MongoDB, Thisaru implemented strict data validation and error handling to ensure data integrity and smooth file uploads. The feature was delivered as a complete unit, preparing the backend for QA and deployment, and providing a streamlined workflow for managing support tickets with reliable RESTful API endpoints.

September 2025: Delivered the Comprehensive Complaint Management System for MavithaShehar/pickn-go-backend, enabling end-to-end complaint handling (create, view, edit, update status) with image attachments. Implemented unique complaint IDs and validation rules for image uploads and data. Completed the full feature part (commit a5bf26c6086c1268c137b8c466ab7bcd8a233717). Impact includes improved support workflow, data integrity, and readiness for QA/deployment.
September 2025: Delivered the Comprehensive Complaint Management System for MavithaShehar/pickn-go-backend, enabling end-to-end complaint handling (create, view, edit, update status) with image attachments. Implemented unique complaint IDs and validation rules for image uploads and data. Completed the full feature part (commit a5bf26c6086c1268c137b8c466ab7bcd8a233717). Impact includes improved support workflow, data integrity, and readiness for QA/deployment.
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