In August 2025, JKiser authored and published a comprehensive case study in the pulumi/docs repository, detailing XM Cyber’s use of Pulumi and Python to manage multi-cloud infrastructure across AWS, GCP, and Stack IT. The work focused on documenting the challenges of cross-cloud resource management and describing a Pulumi-based solution that improved resource visibility, cost control, and developer experience. JKiser applied skills in case study development, cloud infrastructure, and technical writing, producing in-depth documentation that supports customer enablement and best practices. The contribution demonstrated a strong grasp of DevOps workflows and technical communication, with an emphasis on practical implementation details.