Worked on the ngrok/ngrok-docs repository to deliver updated, customer-facing documentation for the Ngrok Agent 3.18.4 release. Focused on accurately reflecting a bug fix for the --url flag by revising the release notes and ensuring the version support policy table was current and clear for both users and support teams. Used Markdown to structure and present technical information, emphasizing clarity and alignment with actual product behavior. The documentation changes aimed to reduce customer support inquiries by providing transparent, up-to-date guidance. This work demonstrated attention to detail in technical writing and a methodical approach to maintaining documentation quality.