Worked across the langchain-ai/helm, langchain-ai/langsmith-sdk, and langchain-ai/docs repositories to standardize customer support routing by updating all user-facing documentation and templates to reference a centralized Support Portal. Focused on surface-level improvements, the work involved replacing direct email links with the Support Portal URL in Markdown files, Helm chart documentation, TypeScript error docs, and Python exception docstrings. No functional or logic changes were introduced, ensuring stability while reducing user confusion and support overhead. Demonstrated strong technical writing and configuration skills, with careful attention to consistency and clarity across YAML, Python, and TypeScript documentation assets in multiple repositories.