Developed and delivered a dedicated Support Page for the Factory Platform repository, focusing on enhancing user support and community engagement. The feature introduced direct contact details, structured community options, and an integrated bug-reporting channel, all designed to streamline issue triage and reduce support friction. Implementation emphasized clear documentation and user support workflows, utilizing JSON for data structuring and Markdown for accessible, well-organized content presentation. Collaboration was central to the process, with co-authored commits ensuring code quality and alignment with team standards. The work prioritized feature delivery and user experience, resulting in improved support accessibility without addressing major bug fixes during the period.