Worked on documentation-driven improvements for Cloudflare’s support and audit log workflows. In the SamyPesse/cloudflare-docs repository, introduced a minimum 20-word requirement for support case descriptions, updating MDX documentation to clarify the new process and enhance issue reproducibility and triage efficiency. Later, updated the cloudflare/cloudflare-docs repository to reflect the general availability of Audit Logs v2, ensuring documentation accurately matched product status and reducing customer confusion. Focused on Markdown and MDX for technical writing, emphasizing traceability and version control. The work prioritized clear, maintainable documentation aligned with product workflows, supporting faster onboarding and more effective support case resolution for users.