During December 2024, Balaji modernized real-time transcription deployment in the Azure-Samples/communication-services-javascript-quickstarts and dotnet-quickstarts repositories. He unified Call Automation Live Transcription by refactoring deployment to use a single port and integrating the WebSocket server directly into the main Node.js and C# applications, replacing ngrok with Azure DevTunnels to streamline local development. Balaji addressed documentation inconsistencies, clarified review workflows, and improved maintainability by updating Markdown files. His backend development work simplified transport configuration and onboarding, coordinating changes across JavaScript and .NET codebases. The updates reduced ambiguity, accelerated reviews, and enhanced the developer experience for real-time communication solutions.