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Victoria Mihell-Hale

PROFILE

Victoria Mihell-hale

Victoria Mihell Hale contributed to mysociety/fixmystreet by delivering user-focused features and robust backend improvements across multiple cobrands. She engineered enhancements for waste management workflows, streamlined email notifications, and improved data consistency, leveraging Perl, HTML, and API integration. Her work included integrating external systems for subscription management, refining form handling, and implementing asynchronous API calls to optimize user experience. Victoria addressed complex requirements such as direct debit processing and cross-system metadata synchronization, ensuring reliable operations and maintainable code. Her approach emphasized thorough testing and code refactoring, resulting in resilient, scalable solutions that improved both frontend usability and backend reliability.

Overall Statistics

Feature vs Bugs

72%Features

Repository Contributions

54Total
Bugs
9
Commits
54
Features
23
Lines of code
2,858
Activity Months10

Work History

August 2025

6 Commits • 2 Features

Aug 1, 2025

August 2025 monthly summary for mysociety/fixmystreet: Delivered targeted, cobranded UX improvements for Bexley bulky waste workflows and enhanced data classification for missed collections. No explicit major bug fixes recorded this month; focus was on feature delivery, branding consistency, and test coverage.

July 2025

6 Commits • 3 Features

Jul 1, 2025

July 2025 monthly summary for mysociety/fixmystreet focusing on delivered features, fixed bugs, and overall impact.

June 2025

3 Commits • 3 Features

Jun 1, 2025

June 2025 monthly summary for mysociety/fixmystreet highlighting key features delivered, major improvements, and business impact. Focused on branding and UX enhancements across Glos City, Aberdeenshire cobrand, and Gloucester City to improve mobile previews, issue triage, and data quality.

May 2025

2 Commits • 2 Features

May 1, 2025

May 2025: Delivered two Gloucester-specific features in mysociety/fixmystreet that enhance stakeholder awareness and map UX, driving faster issue response and consistent branding. Implementations include a witness-based email notification for Open311 categories and a Gloucester-specific default map zoom (3). Commits: 8a0499a025af2baadd7730610b6319d85364adb5; 4b5dbaf3a7dc50defa8f13bd34adf8dd6efbc225.

April 2025

5 Commits • 1 Features

Apr 1, 2025

April 2025 monthly summary for mysociety/fixmystreet: Delivered key features to improve user experience and cross-cobrand reliability, fixed critical data handling issues, and strengthened integration robustness. The work reduced production risks and laid groundwork for smoother Open311 handling and contract flows across cobrand configurations.

March 2025

3 Commits • 2 Features

Mar 1, 2025

March 2025 monthly summary for mysociety/fixmystreet focusing on Bexley direct debit improvements and associated testing. Delivered three core items in the Bexley service area: automated confirmation of direct debit cancellation reports, robust direct debit date calculation ensuring payments land on the 28th, and an existence-check for Garden Waste direct debit subscriptions with comprehensive test coverage. These changes improve payment reliability, reduce manual follow-up, and enable quicker customer resolution.

February 2025

7 Commits • 2 Features

Feb 1, 2025

February 2025 monthly summary for mysociety/fixmystreet. Focused on delivering features for the Bexley cobrand, improving renewal and communication workflows, strengthening direct debit handling, and enhancing form usability. Highlights include integration work with O311, improved cost calculations and email templates, and robust Agile reporting readiness. Also invested in test coverage to validate new flows and cobrand-specific behavior.

January 2025

1 Commits • 1 Features

Jan 1, 2025

January 2025 (2025-01) – Focused on delivering a key policy-critical feature for garden waste management and laying groundwork for streamlined cancellation workflows. Key feature delivered: Garden Waste Subscription Cancellation for Bexley council, with a new cancellation reasons form, integration with Agile to fetch customer and contract details, and updates to the Waste controller and cobranding logic to support the cancellation flow. The work was completed with a single commit: 8d568df86053d6e77230a0ae1219640532e32d0c ([Bexley][WW] Cancel GGW subscription).

December 2024

7 Commits • 4 Features

Dec 1, 2024

December 2024 monthly summary for mysociety/fixmystreet: Delivered a set of user-visible enhancements, data enrichment, and robustness improvements across multiple boroughs and cobrand contexts. Key features delivered include Bexley Waste Service UI updates with a new clinical waste link and standardized terminology ("bin"), metadata synchronization for category and group with propagation to the Alloy system on report updates, extended reports link handling for Kingston and other London boroughs via a generalized is_london_or_royal check, and Bromley cobrand improvements to enable image submissions across all categories. A major bug fix addressed the Open311 updates processing order by confirmation time, with added tests to prevent regressions. Overall, these changes improve UI clarity, data integrity, cross-system consistency, and user-submission capabilities, delivering business value through reduced user errors, more complete reporting, and broader borough coverage.

November 2024

14 Commits • 3 Features

Nov 1, 2024

November 2024 focused on delivering user-centric UX improvements for Bexley waste services, strengthening data consistency for legacy packaging assets, and reducing notification noise. End-to-end enhancements to the waste request flow, packaging options, and communications have been deployed to improve user satisfaction, data accuracy, and operational clarity across the FixMyStreet scope.

Activity

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Quality Metrics

Correctness92.0%
Maintainability91.2%
Architecture87.4%
Performance88.2%
AI Usage20.0%

Skills & Technologies

Programming Languages

HTMLPerlTXT

Technical Skills

API DevelopmentAPI IntegrationBackend DevelopmentCode RefactoringDate and Time ManipulationEmail IntegrationEmail SystemsEmail TemplatingForm HandlingFront End DevelopmentFront end developmentFront-end DevelopmentFrontend DevelopmentFull Stack DevelopmentPerl

Repositories Contributed To

1 repo

Overview of all repositories you've contributed to across your timeline

mysociety/fixmystreet

Nov 2024 Aug 2025
10 Months active

Languages Used

HTMLPerlTXT

Technical Skills

Backend DevelopmentCode RefactoringEmail SystemsForm HandlingFrontend DevelopmentPerl

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