
Developed a comprehensive Feedback Management System for the west2-online/fzuhelper-server repository, enabling seamless end-to-end feedback processing from creation to retrieval and listing. Leveraged Go for backend development, utilizing technologies such as Hertz, Kitex, and gRPC to implement CreateFeedback and GetFeedback services with robust API handlers and RPC calls. Refactored feedback retrieval and creation flows to improve organization and error handling, while updating API endpoints and request/response contracts for consistency. Integrated the new service into the build and test pipelines via Makefile enhancements and added thorough end-to-end tests, enhancing system reliability and laying the foundation for future analytics capabilities.
October 2025: Delivered a comprehensive Feedback Management System for west2-online/fzuhelper-server, enabling end-to-end feedback processing from creation to retrieval and listing. Implemented CreateFeedback and GetFeedback services with API handlers and RPC calls, added ListFeedback service, and refactored retrieval/creation flows for better organization and error handling. Updated API endpoints, request/response contracts, and RPC surfaces; extended Makefile to include the new service and integrate with build/test pipelines. Added end-to-end tests to cover create, get, and list scenarios. This work improves feedback processing speed, visibility for product/support teams, and system reliability, while laying the groundwork for analytics and workflow automation.
October 2025: Delivered a comprehensive Feedback Management System for west2-online/fzuhelper-server, enabling end-to-end feedback processing from creation to retrieval and listing. Implemented CreateFeedback and GetFeedback services with API handlers and RPC calls, added ListFeedback service, and refactored retrieval/creation flows for better organization and error handling. Updated API endpoints, request/response contracts, and RPC surfaces; extended Makefile to include the new service and integrate with build/test pipelines. Added end-to-end tests to cover create, get, and list scenarios. This work improves feedback processing speed, visibility for product/support teams, and system reliability, while laying the groundwork for analytics and workflow automation.

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