
Over a two-month period, contributed to the SI-2025-AIRLINE/Backend repository by building and refining core backend systems for airline operations. Focus areas included expanding the airline data model, introducing dedicated models for customers, flights, and fares, and implementing secure deployment practices by externalizing sensitive configuration. Leveraging C#, SQL, and Entity Framework Core, developed RESTful APIs and database migrations to support robust data management and onboarding. Delivered a foundational customer support ticketing system with domain models, DTOs, and controller logic, enabling end-to-end ticket lifecycle management. The work established clear domain boundaries and improved both deployment readiness and customer support infrastructure.
May 2025: Delivered foundational Airline Customer Support Ticketing System in SI-2025-AIRLINE/Backend. Implemented Ticket and TicketContent domain models, DTOs, and controller logic, plus DB migrations, enabling creation, retrieval, and management of customer support tickets. This establishes a robust customer support infrastructure, centralizes ticket data, and lays groundwork for SLA tracking, analytics, and improved response times. Key commits include adding Ticket models and enabling ticket lifecycle support.
May 2025: Delivered foundational Airline Customer Support Ticketing System in SI-2025-AIRLINE/Backend. Implemented Ticket and TicketContent domain models, DTOs, and controller logic, plus DB migrations, enabling creation, retrieval, and management of customer support tickets. This establishes a robust customer support infrastructure, centralizes ticket data, and lays groundwork for SLA tracking, analytics, and improved response times. Key commits include adding Ticket models and enabling ticket lifecycle support.
April 2025 focused on strengthening the airline backend data model, pricing architecture, and deployment security, while improving model clarity and API scaffolding. Key outcomes: expanded and seeded Airline data model; refactored User model; added Customer and Flight models with seeds and scaffolding; introduced a dedicated Fares table and cleaned up migrations; externalized sensitive configuration for secure deployments. Minor no-op commit noted for traceability. Overall impact: faster data onboarding, clearer domain boundaries, and improved deployment readiness.
April 2025 focused on strengthening the airline backend data model, pricing architecture, and deployment security, while improving model clarity and API scaffolding. Key outcomes: expanded and seeded Airline data model; refactored User model; added Customer and Flight models with seeds and scaffolding; introduced a dedicated Fares table and cleaned up migrations; externalized sensitive configuration for secure deployments. Minor no-op commit noted for traceability. Overall impact: faster data onboarding, clearer domain boundaries, and improved deployment readiness.

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