Carol worked on PostHog/posthog.com, focusing on realigning team responsibilities and clarifying ownership across operational and talent functions. She updated the ownership matrix using Markdown, emphasizing clear documentation to reduce ambiguity and improve accountability within the team. Her approach centered on team management practices, ensuring that operational tasks were reassigned efficiently and that the scope of each role was well defined. This work established a foundation for scalable governance and smoother onboarding processes for Ops and Talent teams. While the project did not involve bug fixes, it addressed organizational challenges, enabling faster decision-making and better alignment with company priorities through structured documentation.