Worked on enhancing the troubleshooting documentation for the immense/immybot-documentation repository, focusing on improving clarity and support workflows. The updates introduced detailed instructions for retrieving MDMDiagnostics logs and refined the formatting of warning messages to make incident alerts more actionable. A new section was added to guide users through working with support, including steps for gathering endpoint trace logs. The launch.json configuration guidance was also updated to align with the new diagnostic procedures. All documentation improvements were implemented using Markdown, emphasizing clear technical writing and structured guidance to streamline the troubleshooting process for both users and support teams.