opensupplyhub/open-supply-hub
Dec 2024 – Aug 2025
3 Months active
Languages Used
HTMLTextTXTMarkdownShell
Technical Skills
Content WritingEmail Template DevelopmentDocumentationEmail Template ManagementEmail TemplatingFront End Development
FrancescaOSH
PROFILE
Francescaosh
Over a three-month period, contributed to the opensupplyhub/open-supply-hub repository by developing and refining user-facing email templates to improve communication clarity and process transparency. Focused on content writing, documentation, and email template management, the work included updating HTML and Markdown-based templates for facility claim notifications, API access limits, and premium data downloads. Each feature emphasized actionable guidance, standardized branding, and clear next steps for users, reducing support inquiries and aligning with business goals. Demonstrated disciplined version control and thorough documentation practices, ensuring traceability and maintainability while supporting both technical and non-technical stakeholders through improved user experience.
Overall Statistics
Feature vs Bugs
100%Features
Repository Contributions
4Total
Bugs
0
Commits
4
Features
3
Lines of code
222
Activity Months3
Your Network
16 peopleSame Organization
@opensupplyhub.org5
Work History
August 2025
1 Commits • 1 Features
Aug 1, 2025Delivered Data Access Email Templates Update for premium data downloads, updating copy to include a bulk download inquiry form link and information on free access policies for civil society organizations. The change, committed as ee0c569d300a1a80efe701c06b77ebeb7bce99c7, enhances user clarity on data access options and policy compliance, reduces potential support friction, and supports business goals around transparency and premium conversion.
1 Commits • 1 Features
Aug 1, 2025Delivered Data Access Email Templates Update for premium data downloads, updating copy to include a bulk download inquiry form link and information on free access policies for civil society organizations. The change, committed as ee0c569d300a1a80efe701c06b77ebeb7bce99c7, enhances user clarity on data access options and policy compliance, reduces potential support friction, and supports business goals around transparency and premium conversion.
August 2025
January 2025
2 Commits • 1 Features
Jan 1, 2025Month: 2025-01. Focused on refining user-facing email communications to boost clarity and brand consistency. Delivered Automated Email Communications Enhancement for opensupplyhub/open-supply-hub, standardizing salutations and signatures in automated emails and clarifying the process for API access limit emails, including removal of outdated links to reduce confusion. The work was implemented via two commits: 1155fa2d55aec86b061868ed4f4a62b2852188be ([OSDEV-1524]) and 4791452273b5a4442f771ad7c9f38acfcfba76e2 ([OSDEV-1579]). No major bugs were fixed this month. Overall impact includes improved branding consistency and clearer API communications, reducing support questions and improving user experience.
January 2025
2 Commits • 1 Features
Jan 1, 2025Month: 2025-01. Focused on refining user-facing email communications to boost clarity and brand consistency. Delivered Automated Email Communications Enhancement for opensupplyhub/open-supply-hub, standardizing salutations and signatures in automated emails and clarifying the process for API access limit emails, including removal of outdated links to reduce confusion. The work was implemented via two commits: 1155fa2d55aec86b061868ed4f4a62b2852188be ([OSDEV-1524]) and 4791452273b5a4442f771ad7c9f38acfcfba76e2 ([OSDEV-1579]). No major bugs were fixed this month. Overall impact includes improved branding consistency and clearer API communications, reducing support questions and improving user experience.
December 2024
1 Commits • 1 Features
Dec 1, 2024Month: 2024-12 — Focused on enhancing contributor communications for facility claims. Delivered a targeted copy update to the approved facility claim contributor notice email in the opensupplyhub/open-supply-hub repository, improving clarity, guidance, and next steps for both claimants and contributors. The change includes more comprehensive information, actionable links, emphasized keywords, and explicit next steps, supporting a smoother claim workflow and better user education.
1 Commits • 1 Features
Dec 1, 2024Month: 2024-12 — Focused on enhancing contributor communications for facility claims. Delivered a targeted copy update to the approved facility claim contributor notice email in the opensupplyhub/open-supply-hub repository, improving clarity, guidance, and next steps for both claimants and contributors. The change includes more comprehensive information, actionable links, emphasized keywords, and explicit next steps, supporting a smoother claim workflow and better user education.
December 2024
Activity
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Quality Metrics
Correctness100.0%
Maintainability100.0%
Architecture100.0%
Performance100.0%
AI Usage20.0%
Skills & Technologies
Programming Languages
HTMLMarkdownShellTXTText
Technical Skills
Content WritingDocumentationEmail Template DevelopmentEmail Template ManagementEmail TemplatingFront End Development
Repositories Contributed To
Overview of all repositories you've contributed to across your timeline