Worked on the ibm-skills-network/author-workbench-knowledgebase repository to deliver three documentation-driven features focused on improving onboarding, lab experience, and data transparency for learners. Leveraging Markdown and technical writing skills, created and updated Cloud IDE documentation to clarify versioning and enhance lab creation guidance, including best practices for Docker and Kubernetes integration. Developed a comprehensive quick start guide for Guided Projects, detailing project planning, publishing workflows, and lab integration within the Author Workbench. Clarified data retention policies to ensure users understand file accessibility after project deletion. This work emphasized clear communication, versioned content, and collaboration to streamline user adoption and reduce support needs.