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Karishma Tiwari - MSFT

PROFILE

Karishma Tiwari - Msft

Developed comprehensive documentation for the Priority Community Support (PCS) feature within the MicrosoftDocs/azure-management-docs repository, focusing on Azure Developer Support Plan workflows. The work involved authoring a detailed Markdown guide that defines PCS as the initial support channel in the Azure portal and explains its integration with Microsoft Q&A for technical inquiries. Emphasizing technical writing and documentation skills, the developer outlined access controls, sensitive data handling, escalation procedures, and upgrade paths. By aligning with repository standards, the documentation clarified support boundaries and processes, enabling both customers and engineers to resolve issues more efficiently and improving onboarding for Azure support users.

Overall Statistics

Feature vs Bugs

100%Features

Repository Contributions

1Total
Bugs
0
Commits
1
Features
1
Lines of code
79
Activity Months1

Your Network

4822 people

Same Organization

@microsoft.com
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Adam EttenbergerMember
Alexandre GattikerMember
Ami HollanderMember
AndersMember

Work History

March 2025

1 Commits • 1 Features

Mar 1, 2025

March 2025 monthly summary: Delivered Priority Community Support (PCS) documentation for the MicrosoftDocs/azure-management-docs repo, establishing PCS as the first line of Azure Developer Support and detailing its integration with Microsoft Q&A, access controls, handling of sensitive data, escalation procedures, scope of the Developer Support Plan, and upgrade options. The work provides clear guidance for customers and engineers, enabling faster issue resolution and better support experiences.

Activity

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Quality Metrics

Correctness100.0%
Maintainability100.0%
Architecture100.0%
Performance100.0%
AI Usage20.0%

Skills & Technologies

Programming Languages

Markdown

Technical Skills

DocumentationTechnical Writing

Repositories Contributed To

1 repo

Overview of all repositories you've contributed to across your timeline

MicrosoftDocs/azure-management-docs

Mar 2025 Mar 2025
1 Month active

Languages Used

Markdown

Technical Skills

DocumentationTechnical Writing