
Moray contributed extensively to mysociety/fixmystreet over 21 months, delivering 62 features and 8 bug fixes focused on municipal service workflows, data exports, and user experience. He engineered robust backend and frontend solutions using Perl, JavaScript, and HTML, integrating APIs and enhancing Open311 interoperability to streamline reporting and asset management. His work included CSV export improvements, dynamic pricing models, and multi-image submission support, all backed by comprehensive testing and configuration management. By aligning UI enhancements with backend logic and maintaining traceable commits, Moray ensured maintainable, scalable code that improved data integrity, accessibility, and operational efficiency across multiple cobranded deployments.
April 2026: Delivered enhancements across Open311 integration, subscription management, and branding assets for FixMyStreet, driving improved reporting accuracy, reduced support inquiries, and a more scalable UI. Highlights include multi-image attachments in Open311, smarter garden subscription renewal/reminder logic, and SVG-based co-branding visuals.
April 2026: Delivered enhancements across Open311 integration, subscription management, and branding assets for FixMyStreet, driving improved reporting accuracy, reduced support inquiries, and a more scalable UI. Highlights include multi-image attachments in Open311, smarter garden subscription renewal/reminder logic, and SVG-based co-branding visuals.
March 2026 (2026-03): Focused on stabilizing Salesforce integration for FixMyStreet and improving email rendering. Delivered a categorization overhaul for Salesforce reporting, aligned with new Confirm categories, and removed extraneous UI hints in favor of info boxes during report creation. Fixed font rendering in emails by removing single-quote escaping. These changes enhance data quality, cross-system interoperability, and user experience across mail clients.
March 2026 (2026-03): Focused on stabilizing Salesforce integration for FixMyStreet and improving email rendering. Delivered a categorization overhaul for Salesforce reporting, aligned with new Confirm categories, and removed extraneous UI hints in favor of info boxes during report creation. Fixed font rendering in emails by removing single-quote escaping. These changes enhance data quality, cross-system interoperability, and user experience across mail clients.
February 2026 monthly summary for mysociety/fixmystreet: Delivered two major features with a strong emphasis on Open311 interoperability and pricing configurability, enhancing municipal service delivery for Rutland and wider configurations.
February 2026 monthly summary for mysociety/fixmystreet: Delivered two major features with a strong emphasis on Open311 interoperability and pricing configurability, enhancing municipal service delivery for Rutland and wider configurations.
January 2026: Focused on UX clarity, user feedback, and privacy/documentation enhancements in fixmystreet. Key features delivered improved readability, actionable UI feedback for disabled options, and clarified abuse list behavior, contributing to higher user satisfaction, reduced support friction, and better governance of abuse-related data. Implemented in mysociety/fixmystreet with three targeted commits.
January 2026: Focused on UX clarity, user feedback, and privacy/documentation enhancements in fixmystreet. Key features delivered improved readability, actionable UI feedback for disabled options, and clarified abuse list behavior, contributing to higher user satisfaction, reduced support friction, and better governance of abuse-related data. Implemented in mysociety/fixmystreet with three targeted commits.
December 2025 monthly summary for mysociety/fixmystreet: Delivered user-facing feature improvements, UI clarity updates, and reliability enhancements. Key features include internal referral status in Oxfordshire templates; UI improvement to hide current year's total cost during subscription edits; new phone contact configuration with conditional template display; and readiness improvements via logging and temporary file cleanup. These changes improve filtering accuracy, reduce confusion in billing, enhance contact options, and strengthen observability and data hygiene across the system, contributing to higher user trust and lower support overhead.
December 2025 monthly summary for mysociety/fixmystreet: Delivered user-facing feature improvements, UI clarity updates, and reliability enhancements. Key features include internal referral status in Oxfordshire templates; UI improvement to hide current year's total cost during subscription edits; new phone contact configuration with conditional template display; and readiness improvements via logging and temporary file cleanup. These changes improve filtering accuracy, reduce confusion in billing, enhance contact options, and strengthen observability and data hygiene across the system, contributing to higher user trust and lower support overhead.
November 2025 (2025-11) monthly summary for mysociety/fixmystreet. Delivered four feature-focused improvements across accessibility, admin UI, mapping, and Open311 data display. Key features: Waste Services Accessibility Improvements (alt text for images to boost accessibility); WasteWorks Admin UI Simplification (streamlined cobrands admin by hiding unused fields and adding configuration); Hackney Maps: Canal and River Trust Layer (new asset layer with style map for visualization); Open311 Manual Categories Display Enhancement (filter to display manually edited categories). No major bugs fixed this month; minor improvements aligned with ongoing reliability and maintainability. Impact: improved accessibility compliance, faster cobrands onboarding and fewer admin errors, expanded geospatial visualization for users, and more accurate Open311 data presentation. Technologies/skills demonstrated: accessibility best practices, admin UI configuration and simplification, geospatial layering and styling, data filtering and display logic, cross-brand collaboration.
November 2025 (2025-11) monthly summary for mysociety/fixmystreet. Delivered four feature-focused improvements across accessibility, admin UI, mapping, and Open311 data display. Key features: Waste Services Accessibility Improvements (alt text for images to boost accessibility); WasteWorks Admin UI Simplification (streamlined cobrands admin by hiding unused fields and adding configuration); Hackney Maps: Canal and River Trust Layer (new asset layer with style map for visualization); Open311 Manual Categories Display Enhancement (filter to display manually edited categories). No major bugs fixed this month; minor improvements aligned with ongoing reliability and maintainability. Impact: improved accessibility compliance, faster cobrands onboarding and fewer admin errors, expanded geospatial visualization for users, and more accurate Open311 data presentation. Technologies/skills demonstrated: accessibility best practices, admin UI configuration and simplification, geospatial layering and styling, data filtering and display logic, cross-brand collaboration.
October 2025 (2025-10) monthly summary for mysociety/fixmystreet: Delivered Gloucester cobrand enhancements for the reporting flow with land-ownership messaging and added Cypress tests; fixed amendments processing to route small items via process_small_items_data and to avoid adding a payment comment when there is no payment reference. These changes improve user guidance, data accuracy, and payment-tracking reliability while preserving existing flows for non-GLO-owned land. Key commits included: 58c188eb391231a13fc283e3cfe07764692bef70; 7b9398340abec76f8f5d74bf2e104d44c8d8a0e4; 3cb2882643c93b8bad0c01924c3855a5a1561194.
October 2025 (2025-10) monthly summary for mysociety/fixmystreet: Delivered Gloucester cobrand enhancements for the reporting flow with land-ownership messaging and added Cypress tests; fixed amendments processing to route small items via process_small_items_data and to avoid adding a payment comment when there is no payment reference. These changes improve user guidance, data accuracy, and payment-tracking reliability while preserving existing flows for non-GLO-owned land. Key commits included: 58c188eb391231a13fc283e3cfe07764692bef70; 7b9398340abec76f8f5d74bf2e104d44c8d8a0e4; 3cb2882643c93b8bad0c01924c3855a5a1561194.
September 2025: Delivered user-centric cobrand features and reliability fixes across FixMyStreet, expanding reporting, exportability, and problem-confirmation workflows while stabilizing environment-specific behavior for calendar downloads.
September 2025: Delivered user-centric cobrand features and reliability fixes across FixMyStreet, expanding reporting, exportability, and problem-confirmation workflows while stabilizing environment-specific behavior for calendar downloads.
Month: 2025-08 — Summary: Implemented key enhancements for Sutton cobranded work within mysociety/fixmystreet, delivering a new small items collection booking flow with item selection, confirmation, and Echo scheduling integration, along with expanded email notifications for small items collections. Introduced an amendment workflow for existing small item bookings, enabling users to modify bookings via new form handlers, controllers, and templates. No major bugs reported this month. These changes reduce user friction, improve scheduling reliability, and lay the foundation for continued cobranded enhancements.
Month: 2025-08 — Summary: Implemented key enhancements for Sutton cobranded work within mysociety/fixmystreet, delivering a new small items collection booking flow with item selection, confirmation, and Echo scheduling integration, along with expanded email notifications for small items collections. Introduced an amendment workflow for existing small item bookings, enabling users to modify bookings via new form handlers, controllers, and templates. No major bugs reported this month. These changes reduce user friction, improve scheduling reliability, and lay the foundation for continued cobranded enhancements.
July 2025: Delivered targeted cobrand enhancements to fixmystreet exports and activation flows, improving data visibility, onboarding speed, and operational efficiency across Central Bedfordshire, Sutton, and Shropshire. Implemented new export fields, improved activation logic, and strengthened test coverage to ensure correctness and maintainability.
July 2025: Delivered targeted cobrand enhancements to fixmystreet exports and activation flows, improving data visibility, onboarding speed, and operational efficiency across Central Bedfordshire, Sutton, and Shropshire. Implemented new export fields, improved activation logic, and strengthened test coverage to ensure correctness and maintainability.
June 2025 monthly summary for mysociety/fixmystreet focusing on delivering business value and technical excellence. Key outcomes include cache hygiene improvements for waste data and UX-friendly enhancements to map layers, contributing to data accuracy, faster user workflows, and maintainable code.
June 2025 monthly summary for mysociety/fixmystreet focusing on delivering business value and technical excellence. Key outcomes include cache hygiene improvements for waste data and UX-friendly enhancements to map layers, contributing to data accuracy, faster user workflows, and maintainable code.
Month: 2025-05 — Focused on delivering cross-authority feature improvements for fixmystreet, with emphasis on Bristol, Traffic Scotland, and Highways England cobrand work. Achievements include new force-resend logic for Bristol category changes, unified asset handling for Traffic Scotland with dedicated tests, and staging-aware map calls for Highways England. Enhanced test coverage via Cypress and FMS, strengthening reliability and deployment readiness. Business value includes more consistent reporting, reduced manual rework, and improved data routing across authorities.
Month: 2025-05 — Focused on delivering cross-authority feature improvements for fixmystreet, with emphasis on Bristol, Traffic Scotland, and Highways England cobrand work. Achievements include new force-resend logic for Bristol category changes, unified asset handling for Traffic Scotland with dedicated tests, and staging-aware map calls for Highways England. Enhanced test coverage via Cypress and FMS, strengthening reliability and deployment readiness. Business value includes more consistent reporting, reduced manual rework, and improved data routing across authorities.
April 2025: Delivered a set of reliability, traceability, and data-visibility enhancements for mysociety/fixmystreet. Key features implemented include a cutoff-based report processing workflow with targeted email filtering; inclusion of problem/reference IDs in Bristol emails; branding cleanup removing textiles service from Merton cobranding; and an enhanced Bristol CSV export with Flytipping size data and updated tests. Overall, these changes improve processing efficiency, reduce misroutes, strengthen council communications, and align branding with current services. Demonstrated competencies in data processing, email templating, data exports, and test-driven development.
April 2025: Delivered a set of reliability, traceability, and data-visibility enhancements for mysociety/fixmystreet. Key features implemented include a cutoff-based report processing workflow with targeted email filtering; inclusion of problem/reference IDs in Bristol emails; branding cleanup removing textiles service from Merton cobranding; and an enhanced Bristol CSV export with Flytipping size data and updated tests. Overall, these changes improve processing efficiency, reduce misroutes, strengthen council communications, and align branding with current services. Demonstrated competencies in data processing, email templating, data exports, and test-driven development.
March 2025 monthly summary for mysociety/fixmystreet focused on delivering user-notification features, cross-system data routing, and data integrity improvements, while hardening contact handling. The work enhances user engagement, accelerates issue resolution, and strengthens data flows with external systems (BANES) and internal export/import processes.
March 2025 monthly summary for mysociety/fixmystreet focused on delivering user-notification features, cross-system data routing, and data integrity improvements, while hardening contact handling. The work enhances user engagement, accelerates issue resolution, and strengthens data flows with external systems (BANES) and internal export/import processes.
February 2025 monthly summary for mysociety/fixmystreet. Focused feature delivery across Bristol and Northumberland cobrand variants, with improvements in Open311 integration, geolocation relevance, user navigation, and data anonymization workflows. No major bugs fixed within scope this month.
February 2025 monthly summary for mysociety/fixmystreet. Focused feature delivery across Bristol and Northumberland cobrand variants, with improvements in Open311 integration, geolocation relevance, user navigation, and data anonymization workflows. No major bugs fixed within scope this month.
January 2025: Key business and technical accomplishments for mysociety/fixmystreet. Delivered feature enhancements to Bristol cobrand and asset reporting UI, expanded test coverage, and stabilized the release with data export improvements and UI messaging enhancements. Focused on business value: improved data accessibility, clearer user guidance, and stronger test coverage enabling faster iteration and safer releases.
January 2025: Key business and technical accomplishments for mysociety/fixmystreet. Delivered feature enhancements to Bristol cobrand and asset reporting UI, expanded test coverage, and stabilized the release with data export improvements and UI messaging enhancements. Focused on business value: improved data accessibility, clearer user guidance, and stronger test coverage enabling faster iteration and safer releases.
December 2024: Delivered Parks reporting category and guidance for mysociety/fixmystreet. Implemented a dedicated Parks category to capture issues in Merton-owned parks, with guidance and restrictions for parks not managed by Merton. Ensured proper handling for parks outside Merton7s boundary but managed by Merton (e.g., Commons Extension Sports Ground). The parks and open spaces layer was added (commit 7dc606956aed2852a1c9d440be9a6a304e04ec1f). This reduces misrouted reports, improves data quality, and enhances user guidance. Major bugs fixed: none reported this month. Overall impact: improved accountability, clearer user pathways, and better integration with asset management processes. Technologies/skills demonstrated: map layers, boundary-aware routing, UX guidance, cross-team collaboration, and commit traceability.
December 2024: Delivered Parks reporting category and guidance for mysociety/fixmystreet. Implemented a dedicated Parks category to capture issues in Merton-owned parks, with guidance and restrictions for parks not managed by Merton. Ensured proper handling for parks outside Merton7s boundary but managed by Merton (e.g., Commons Extension Sports Ground). The parks and open spaces layer was added (commit 7dc606956aed2852a1c9d440be9a6a304e04ec1f). This reduces misrouted reports, improves data quality, and enhances user guidance. Major bugs fixed: none reported this month. Overall impact: improved accountability, clearer user pathways, and better integration with asset management processes. Technologies/skills demonstrated: map layers, boundary-aware routing, UX guidance, cross-team collaboration, and commit traceability.
November 2024 monthly summary for mysociety/fixmystreet focused on delivering measurable business value through feature enhancements, cross-cobrand branding updates, and UI/UX reliability improvements across multiple councils. The month delivered end-to-end improvements in waste reporting, communications, and service navigation, underpinned by robust tests and targeted refactors to support future work.
November 2024 monthly summary for mysociety/fixmystreet focused on delivering measurable business value through feature enhancements, cross-cobrand branding updates, and UI/UX reliability improvements across multiple councils. The month delivered end-to-end improvements in waste reporting, communications, and service navigation, underpinned by robust tests and targeted refactors to support future work.
October 2024: Delivered two user-centric features in fixmystreet, reducing submission friction for Zurich reports and enabling seamless garden waste subscription transfers for moves within Merton. No major bugs fixed this month. These efforts improve user experience, data integrity, and subscription continuity, delivering measurable business value.
October 2024: Delivered two user-centric features in fixmystreet, reducing submission friction for Zurich reports and enabling seamless garden waste subscription transfers for moves within Merton. No major bugs fixed this month. These efforts improve user experience, data integrity, and subscription continuity, delivering measurable business value.
Concise monthly summary for 2024-08: The team delivered the initial Single Sign-On (OIDC) setup for mysociety/fixmystreet, including a fallback page to ensure availability during IdP outages. This initiative establishes a secure, scalable authentication foundation enabling future integrations with identity providers and streamlined user onboarding. No major bugs were fixed in this repository this month.
Concise monthly summary for 2024-08: The team delivered the initial Single Sign-On (OIDC) setup for mysociety/fixmystreet, including a fallback page to ensure availability during IdP outages. This initiative establishes a secure, scalable authentication foundation enabling future integrations with identity providers and streamlined user onboarding. No major bugs were fixed in this repository this month.
July 2024 performance summary for mysociety/fixmystreet. Delivered a targeted CSV export enhancement to include a Staff Role column, improving reporting context and staff accountability. No major bugs fixed this month. The change strengthens business value by enabling more accurate, role-aware reports for governance and decision-making. Technologies demonstrated include: CSV export development, Git-based collaboration, and feature delivery with traceable commits.
July 2024 performance summary for mysociety/fixmystreet. Delivered a targeted CSV export enhancement to include a Staff Role column, improving reporting context and staff accountability. No major bugs fixed this month. The change strengthens business value by enabling more accurate, role-aware reports for governance and decision-making. Technologies demonstrated include: CSV export development, Git-based collaboration, and feature delivery with traceable commits.

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