
Worked on the infiniflow/ragflow repository to deliver new and enhanced workflow templates focused on customer service automation and support. Developed a SQL Assistant workflow template and improved its reliability using JavaScript and SQL, addressing functional issues and streamlining backend processes. Introduced an e-commerce customer service workflow to optimize agent handoffs and operational efficiency. Fixed a critical prompt handling bug in the Customer Support Workflow, ensuring smoother user interactions. Localized workflow titles and descriptions to Chinese, improving accessibility for Chinese-speaking users. Emphasized workflow automation, template design, and localization, with careful attention to documentation and database management throughout the development process.
For 2025-08 (infiniflow/ragflow), delivered new and updated workflow templates, fixed a critical prompt handling bug, and localized the workflow UI to support Chinese-speaking users, driving improved customer interactions and operational efficiency. Key work included introducing a new SQL Assistant workflow template and enhancing the existing SQL Assistant workflow to address issues, implementing an e-commerce customer service workflow template, resolving a prompt handling issue in the Customer Support Workflow, and localizing workflow titles and descriptions to Chinese (ZH CN).
For 2025-08 (infiniflow/ragflow), delivered new and updated workflow templates, fixed a critical prompt handling bug, and localized the workflow UI to support Chinese-speaking users, driving improved customer interactions and operational efficiency. Key work included introducing a new SQL Assistant workflow template and enhancing the existing SQL Assistant workflow to address issues, implementing an e-commerce customer service workflow template, resolving a prompt handling issue in the Customer Support Workflow, and localizing workflow titles and descriptions to Chinese (ZH CN).

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