Developed and published comprehensive user-facing documentation for workspace duplication in the Expensify/App repository, focusing on improving onboarding and reducing support friction. The work centered on creating a detailed Markdown guide that clarified each step of the duplication process, including member confirmation and final creation, to minimize ambiguity for end users. Emphasized documentation consistency by standardizing file naming conventions and maintaining clear commit traceability throughout the process. Collaborated with product and UX teams to ensure accuracy and governance of the documentation. Demonstrated skills in Markdown, version control, and cross-functional communication, resulting in more accessible and maintainable self-service resources for users.