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Akhil Shetty

PROFILE

Akhil Shetty

Contributed targeted documentation enhancements to the MicrosoftDocs/power-automate-docs repository, focusing on improving support request workflows for Power Automate and Power Automate Desktop. Leveraged Markdown and technical writing skills to clarify ownership distinctions between flow-specific issues and product bugs, provide concrete examples, and introduce guidelines for crafting effective support ticket titles. Expanded the support-service-request documentation to include detailed data capture requirements such as OS details, run type, network configuration, and machine logs, along with linked troubleshooting resources. Emphasized clear, actionable guidance to streamline issue triage and diagnosis, demonstrating a methodical approach to documentation version control and collaborative workflow.

Overall Statistics

Feature vs Bugs

100%Features

Repository Contributions

4Total
Bugs
0
Commits
4
Features
2
Lines of code
156
Activity Months2

Your Network

4760 people

Same Organization

@microsoft.com
4720
GitOpsMember
Ananta GuptaMember
Abi GicicMember
Abigail HartmanMember
Abram SandersonMember
Adam EttenbergerMember
Alexandre GattikerMember
Ami HollanderMember
AndersMember

Work History

August 2025

3 Commits • 1 Features

Aug 1, 2025

Concise monthly summary for 2025-08 focusing on business value and technical achievements for MicrosoftDocs/power-automate-docs. Delivered a documentation update to the Enhanced Support Service Request workflow for Power Automate Desktop, introducing clearer guidance for issue creation, simplified exported flows, and expanded data capture (network traces, system information, and diagnostic fields). Added sections for Power Automate Desktop version, OS details, run type/mode, network configuration, and machine logs; improved linked troubleshooting resources to aid diagnosis. Three commits updated support-service-request.md to implement these enhancements.

July 2025

1 Commits • 1 Features

Jul 1, 2025

July 2025 monthly summary for MicrosoftDocs/power-automate-docs: Delivered a focused documentation update that improves support request guidance and ticketing processes for Power Automate issues. The update clarifies ownership by issue type, differentiates between flow-specific issues and Power Automate product bugs, includes concrete examples, and provides guidelines for crafting effective ticket titles. This work aims to accelerate triage and reduce back-and-forth in support conversations. No major bugs were reported this period; the emphasis was on documentation quality and user guidance.

Activity

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Quality Metrics

Correctness100.0%
Maintainability100.0%
Architecture100.0%
Performance100.0%
AI Usage20.0%

Skills & Technologies

Programming Languages

Markdown

Technical Skills

DocumentationTechnical Writing

Repositories Contributed To

1 repo

Overview of all repositories you've contributed to across your timeline

MicrosoftDocs/power-automate-docs

Jul 2025 Aug 2025
2 Months active

Languages Used

Markdown

Technical Skills

DocumentationTechnical Writing