Worked on enhancing policy documentation for antivirus DLP management within the MicrosoftDocs/SupportArticles-docs repository, focusing on clarifying how Citrix applications and teams can be included or excluded from antivirus and DLP policies. Leveraged technical writing and content management skills to update the Learn Editor article, providing step-by-step guidance that reduces user confusion and streamlines policy administration. Utilized Markdown to ensure clear, accessible documentation and collaborated on policy governance to align technical content with operational needs. The improvements are projected to decrease support tickets and improve efficiency for administrators managing security policies, reflecting a detail-oriented approach to documentation and user enablement.