Developed comprehensive troubleshooting documentation for OAuth2 Proxy TLS handshake errors within the Cray-HPE/docs-csm repository, focusing on improving incident response and reducing mean time to resolution for affected Kubernetes pods. The work involved analyzing known issues, documenting symptoms, and outlining step-by-step remediation guidance in Markdown, ensuring alignment with organizational support policies. By linking the documentation to relevant issue tracking and providing clear, actionable knowledge artifacts, the contribution enhanced the repository’s readiness for incident triage. Leveraging skills in Kubernetes, documentation, and troubleshooting, the developer delivered a targeted feature that supports consistent operational practices and accelerates support workflows for TLS-related authentication failures.