Juliana Santana enhanced the feature request workflow for the po-ui/po-angular repository by developing and updating documentation using Markdown. She introduced a new Observações section to the feature request template, outlining an inactivity-closure policy that automatically closes issues without responses after 15 days. This update also provided clear internal contact instructions for TOTVER users, streamlining communication and triage processes. Her work focused on improving process clarity and backlog management rather than direct code changes, demonstrating depth in documentation and workflow optimization. By refining the feature.md documentation, Juliana contributed to more efficient issue handling and better user guidance within the project.