Worked on the SURFscz/SBS repository to deliver a comprehensive overhaul of GitHub issue templates, focusing on standardizing user story submissions and introducing a dedicated bug report template. The approach involved designing and updating YAML-based templates to improve issue intake quality, streamline triage, and enhance the overall contributor experience. By reordering templates and refining their structure, the work enabled clearer reporting and more efficient prioritization of issues. Leveraging skills in documentation, GitHub Actions, and issue management, the developer laid the groundwork for faster resolution cycles and better data collection, supporting ongoing repository maintenance and workflow optimization within the project.