During March 2026, Mifranti focused on enhancing the MicrosoftDocs/customer-insights repository by addressing documentation gaps related to outbound marketing data restore workflows. Mifranti identified and clarified potential data synchronization issues that could arise during restore operations, updating known-issues.md to set accurate customer expectations and reduce support risk. The work involved technical writing and documentation skills, primarily using Markdown to ensure clarity and traceability. By refining the backup and restore documentation, Mifranti improved onboarding efficiency and provided actionable guidance for users. The depth of the update demonstrated careful attention to workflow reliability, though the scope was limited to a single bug fix.