Worked on the MicrosoftDocs/SupportArticles-docs repository to update Azure Firewall known issues documentation, focusing on intermittent traffic loss during scale-out events with FQDN-based rules. The update provided detailed context on the underlying causes and included practical mitigation strategies to help customers address these scenarios. Leveraging technical writing skills and Markdown, the work ensured that documentation accurately reflected engineering realities and offered clear remediation steps. By aligning the documentation with actual product behavior, the update aimed to reduce customer confusion and support requests, while maintaining version control and traceability for ongoing improvements in Azure Firewall guidance and customer-facing technical content.