Yashi Verma authored two troubleshooting guides for the MicrosoftDocs/SupportArticles-docs repository, focusing on Dynamics 365 SCM. She developed documentation in Markdown, addressing vendor access issues in the Vendor Collaboration Portal and autofill problems for order takers. Her approach combined technical writing and domain expertise, incorporating forum-driven suggestions and root-cause analysis to ensure practical, actionable guidance. She also performed quality assurance by correcting typographical errors and resolving validation warnings, enhancing documentation accuracy. The work reduced onboarding and support time, improved data integrity, and supported user productivity, demonstrating depth in documentation, technical writing, and cross-functional collaboration within a complex enterprise environment.