Shika Soni enhanced the Rocket.Chat/Rocket.Chat repository by developing an API feature for LiveChat rooms, enabling clients to retrieve room data using flexible query and fields parameters. This work involved robust API design and careful parameter parsing in TypeScript, improving integration with analytics, dashboards, and CRM systems. Shika collaborated closely with another developer to ensure timely delivery and maintain code quality. The enhancement addressed a specific need for more adaptable data retrieval in backend workflows, reducing integration effort for customers. The project demonstrated depth in backend development and API engineering, focusing on practical solutions to streamline live support operations.