Worked on IBM/project-pim to deliver a comprehensive documentation update focused on clarifying product information management (PIM) features and usage instructions. The effort centered on improving onboarding efficiency and reducing support queries by making technical content more accessible and actionable for users. Leveraged technical writing skills and Markdown to create clear, maintainable guides aligned with current product capabilities, collaborating closely with product and engineering teams to ensure accuracy. The work involved version control practices to maintain traceability of changes. No bugs were addressed during this period, as the primary contribution was a single, repository-wide documentation enhancement supporting user self-service and maintenance.