Developed an enhanced diagnostic logging feature for TheJumpCloud/support, focusing on improving security policy visibility and troubleshooting efficiency. Leveraging PowerShell scripting and system administration expertise, the work expanded log management capabilities by adding policyConf.json to the AgentLogs list and integrating secedit /export to capture local security policy settings. This approach closed data gaps in security policy diagnostics, enabling faster incident response and more comprehensive support workflows. Updates to the log schema and collection scripts ensured maintainability and traceability, while the technical solution provided richer diagnostic data for support teams. The work emphasized robust log management and Windows security tooling.