livechat/livechat-public-docs
May 2025 – Mar 2026
6 Months active
Languages Used
MarkdownJSONJavaScript
Technical Skills
API DocumentationReal-time CommunicationDocumentationAPI designdocumentationtechnical writing
Marcin Dojwa
PROFILE
Marcin Dojwa
Over six months, contributed to the livechat/livechat-public-docs repository by designing and documenting new API features that enhanced customer support and engagement capabilities. Work included extending the customer data model with fields like tickets_count and address, enabling real-time updates for ticket events, and introducing granular filtering for archived chats. Delivered comprehensive, versioned API documentation for features such as greeting triggers based on page views and campaign engagement tracking, ensuring alignment with evolving API behavior. Leveraged JavaScript, JSON Schema, and Markdown to maintain clear, accurate references, focusing on developer onboarding, integration readiness, and robust data structure design without tracking or fixing bugs.
Overall Statistics
Feature vs Bugs
100%Features
Repository Contributions
8Total
Bugs
0
Commits
8
Features
7
Lines of code
226,407
Activity Months6
Your Network
17 peopleSame Organization
@livechatinc.com4
Work History
March 2026
2 Commits • 2 Features
Mar 1, 2026March 2026 monthly summary for livechat-public-docs. Delivered two key features to improve engagement and data capabilities, with clear, documented commits. No major bug fixes were recorded this month. Overall impact includes better user engagement through a page-view-based greeting trigger and a richer customer profile via an extended data model, enabling improved targeting and analytics. Technologies and skills demonstrated include API/data modeling, event-driven feature design, documentation-focused commits, and Git-based collaboration for robust feature delivery.
2 Commits • 2 Features
Mar 1, 2026March 2026 monthly summary for livechat-public-docs. Delivered two key features to improve engagement and data capabilities, with clear, documented commits. No major bug fixes were recorded this month. Overall impact includes better user engagement through a page-view-based greeting trigger and a richer customer profile via an extended data model, enabling improved targeting and analytics. Technologies and skills demonstrated include API/data modeling, event-driven feature design, documentation-focused commits, and Git-based collaboration for robust feature delivery.
March 2026
November 2025
1 Commits • 1 Features
Nov 1, 2025Nov 2025 monthly summary for livechat/public-docs: Delivered documentation for the Send Greeting Button Clicked feature, including request/response structures and updates to greeting configurations to support postback and button IDs. No major bugs fixed in this repo this month. This work improves developer onboarding, accelerates integration of campaign engagement features, and clarifies API contracts for postback-driven greetings. Linked to commit 2efce9d16216ea62dc22f9f2fc86e21231f44977 (feat(docs): campaign engagement tracking docs).
November 2025
1 Commits • 1 Features
Nov 1, 2025Nov 2025 monthly summary for livechat/public-docs: Delivered documentation for the Send Greeting Button Clicked feature, including request/response structures and updates to greeting configurations to support postback and button IDs. No major bugs fixed in this repo this month. This work improves developer onboarding, accelerates integration of campaign engagement features, and clarifies API contracts for postback-driven greetings. Linked to commit 2efce9d16216ea62dc22f9f2fc86e21231f44977 (feat(docs): campaign engagement tracking docs).
October 2025
2 Commits • 1 Features
Oct 1, 2025For October 2025, delivered updates to the Greetings API documentation in livechat-public-docs, including versioned details for v3.6 and v3.7, updated changelog, and removal of deprecated postback references to reflect current API capabilities. This effort enhances developer onboarding, reduces integration errors, and aligns docs with product reality.
2 Commits • 1 Features
Oct 1, 2025For October 2025, delivered updates to the Greetings API documentation in livechat-public-docs, including versioned details for v3.6 and v3.7, updated changelog, and removal of deprecated postback references to reflect current API capabilities. This effort enhances developer onboarding, reduces integration errors, and aligns docs with product reality.
October 2025
September 2025
1 Commits • 1 Features
Sep 1, 2025September 2025 monthly summary: Focused on API documentation enhancements to enable granular filtering of archived chats. Delivered the List Archives API chat_ids filter documentation across v3.6 and v3.7, with updates propagated to web and RTM reference docs. This improves data retrieval granularity for client integrations and aligns documentation with actual API behavior. No major bug fixes were required this month; primary work was documentation-focused with cross-repo coordination and adherence to versioned release notes. Technologies/skills demonstrated include API documentation, versioned references, cross-team collaboration, and Git-based changelog practices.
September 2025
1 Commits • 1 Features
Sep 1, 2025September 2025 monthly summary: Focused on API documentation enhancements to enable granular filtering of archived chats. Delivered the List Archives API chat_ids filter documentation across v3.6 and v3.7, with updates propagated to web and RTM reference docs. This improves data retrieval granularity for client integrations and aligns documentation with actual API behavior. No major bug fixes were required this month; primary work was documentation-focused with cross-repo coordination and adherence to versioned release notes. Technologies/skills demonstrated include API documentation, versioned references, cross-team collaboration, and Git-based changelog practices.
July 2025
1 Commits • 1 Features
Jul 1, 2025In July 2025, delivered API documentation and reference updates for the new LiveChat API method send_greeting_postback in the livechat-public-docs repo, aligning changelog, v3.6 API reference, and v3.6 RTM reference with detailed request/response specs. Primary focus was developer enablement and accurate release documentation to support customer integration for the v3.6 release. No major bug fixes were tracked in this repo this month.
1 Commits • 1 Features
Jul 1, 2025In July 2025, delivered API documentation and reference updates for the new LiveChat API method send_greeting_postback in the livechat-public-docs repo, aligning changelog, v3.6 API reference, and v3.6 RTM reference with detailed request/response specs. Primary focus was developer enablement and accurate release documentation to support customer integration for the v3.6 release. No major bug fixes were tracked in this repo this month.
July 2025
May 2025
1 Commits • 1 Features
May 1, 2025May 2025: Delivered foundational enhancements to the Messaging API to improve customer support ticket visibility and handling. Key changes include extending the customer data model to include tickets_count and enabling real-time pushes for ticket creation and deletion. This work in livechat/livechat-public-docs aligns with CDP-112 and the v3.6 rollout, improving operational visibility and response times for support teams.
May 2025
1 Commits • 1 Features
May 1, 2025May 2025: Delivered foundational enhancements to the Messaging API to improve customer support ticket visibility and handling. Key changes include extending the customer data model to include tickets_count and enabling real-time pushes for ticket creation and deletion. This work in livechat/livechat-public-docs aligns with CDP-112 and the v3.6 rollout, improving operational visibility and response times for support teams.
Activity
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Quality Metrics
Correctness97.6%
Maintainability97.6%
Architecture97.6%
Performance97.6%
AI Usage22.6%
Skills & Technologies
Programming Languages
JSONJavaScriptMarkdown
Technical Skills
API DocumentationAPI designAPI integrationData Structure DesignDocumentationJSON SchemaNode.jsReactReal-time Communicationdocumentationtechnical writing
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